Creating Your Customer Experience Map

Lesson

29

Using the brainstorm boards you've created, it's now time to populate your Customer Experience Map.

Have a question about this lesson? 👉

Ask it here

This lesson doesn't include any additional materials.

  • Populate your CX map
  • Name your map & customer milestones
  • Take stock of gaps & opportunities

This lesson doesn't include any additional action items.

No items found.