Strategic Level-Setting

Lesson

33

With all the strategic resources you've created through Parts 1-3 now in hand, you're ready to develop your customer-led growth strategy. This starts with a direct strategy session with Gia & Claire to review your work, level-set, challenge your assumptions, and ensure you're headed in the right direction.

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  • Critical Business Opportunity Project Brief
  • Research Repository
  • Customer JTBD Brief
  • Customer Experience Map
  • Business Metrics

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