Template: Post-Crisis Customer Discovery: Email Invite & Interview Questions

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Georgiana Laudi & Claire Suellentrop

Forget The Funnel

It's clear now more than ever that focusing on your customers and their needs is key to keeping business on track. If your customers' lives and businesses have changed, so have the answers to...

  1. How you'll resonate and attract their attention
  2. How you'll prove your product solves a critical struggle they're feeling
  3. How you can continually deliver value to retain them long-term

These customer discovery questions will help you uncover these answers for your customers.

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Georgiana Laudi & Claire Suellentrop

When it comes to growing multi-million dollar SaaS businesses, we’ve seen what works. Both separately and together, we've built best-in-class brands from the ground up and played key roles in revenue growth. While our background stories may differ — Gia’s a Canadian who’s been marketing since 2000; Claire’s an American whose marketing career began in 2012 — we’re united in wanting to support those growing SaaS companies, and to provide resources they need to step up as strategic leaders. You can learn more about us here.

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