How to use Jobs To Be Done for SaaS Growth Strategy

October 2, 2019

(Coming Soon)

Georgiana Laudi & Claire Suellentrop

Forget The Funnel

Recently, we received this super-smart question from a member of the Forget The Funnel community:

“Do you have examples on how customer research from a Jobs to Be Done perspective can influence my marketing strategies? There’s a lot of material on how to do JTBD interviews, but not on using this knowledge to design strategies that work.”

And they were totally right: we've run workshops all about how to do the research, but never explicitly on how to turn that research into smart strategy.

So in this workshop, we discuss real-life examples of companies we've worked with, and how those companies used JTBD to move the needle on everything from:

  • Improving the ROI on ad spend, to...
  • increasing monthly user signups, to...
  • boosting trial-to-paid conversion rates 💥

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Georgiana Laudi & Claire Suellentrop

We're Gia Laudi and Claire Suellentrop, co-authors of Forget The Funnel. We co-founded the consultancy of the same name, now Customer Led, to help SaaS teams grow by understanding why their best customers actually buy. This is one of the resources we built together along the way. Learn more about us here.

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